Float 2025: Year in Review

When we started Float, Ruslan, Griffin and I weren’t trying to build another financial product.

We were trying to fix something more fundamental: the gap between how Canadian businesses actually operate and the financial tools they’re expected to use.

Most businesses still manage money across a fragmented stack: personal cards mixed with business spend, multiple disconnected accounts at different institutions, cheques and EFTs alongside modern software, delayed visibility, rigid credit and manual workflows. These aren’t edge cases. They’re the default.

Float exists to change that.

We’re building a financial system that gives Canadian businesses control, flexibility and clarity as they grow, without forcing them to work around outdated processes or institutions.

In 2025, Float crossed an important threshold. We stopped being a product companies tried, and became the infrastructure they run on.

Trust is the foundation

Float is in the business of trust. From the beginning, we knew that meant building differently than others in our space.

Over the last 60 months, we’ve built, shipped and iterated relentlessly not just for our customers but with them. And we haven’t cut corners. When businesses trust you with their money, there's no room for shortcuts.

Which is why we’ve invested heavily in building world-class risk, compliance and fraud capabilities in-house, tailored to the realities of the Canadian market. Over time, nearly every layer of our stack has been built or brought in-house so we could meet higher standards of reliability and control.

When we started Float, activating an account could take weeks due to Know Your Business (KYB), Know Your Customer (KYC), and Anti-Money Laundering (AML) requirements. Accessing a credit limit could take even longer.

Today, most customers activate in under 24 hours, with automated processes that allow them not only to start spending and operating quickly, but also to access up to $100K in credit in less than a day, without compromising safety or compliance.

Float is built on a strong regulatory foundation that expanded in 2025 to include RPAA compliance, customer trust accounts, and CDIC insurance. This reliability enables businesses to confidently entrust Float with more of their financial operations.

Float at scale

Today, more than 6,000 Canadian businesses and hundreds of thousands of users rely on Float, from one-person operations to companies with nearly 2,000 employees.

Float is used by many of Canada’s fastest-growing startups. Increasingly, it’s also used by businesses that simply want a better way to operate. While we started in tech, we now serve 20+ industries, with construction, healthcare, hospitality, non-profits and manufacturing among our fastest-growing.

Modern financial infrastructure isn't only for companies that look like typical disruptors. It's universal.

High tech, high touch

As Float has grown, we’ve refused to compromise on customer service.

From the beginning, our commitment was clear: customers will not wait weeks or days to hear back from us. When money is involved, responsiveness isn’t a luxury; it’s a requirement.

Today, we maintain a CSAT of >95%, with median response times of